Customer Service / Sales Support Executive
Job Ref: CAIAC1912/NM
Limerick, Co. Limerick
€Excellent DOE Plus Great Bonus Structure, Paid Leave, Professional Development Opportunities & Great Team Environment
Are you a passionate professional seeking your next step? Want to take on an engaging role where you can make a positive impact? If so, our client wants to hear from you.
Our client is an established market leading medical device company based in Limerick which has grown internationally by design innovation in consumer healthcare products. They are now looking for a Customer Service / Sales Support Executive to join their team.
In this exciting role, as a Customer Service / Sales Support Executive, you’ll have the chance to hone your skills and directly contribute to our client’s ongoing success.
In this office-based role, you’ll be engaging with customers via telephone, building relationships and developing an understanding their individual needs.
Completing an outbound call cycle ahead of Field Rep visits, you’ll focus on repeat business and defend existing customers from competitor activity. You will also support new opportunities and will work hand-in-hand with the Sales Team to achieve targets.
Your role will also involve:
– Processing orders, generating quotes and collecting payments
– Handling queries and complaints in a professional, courteous and helpful manner
– Maintaining your awareness of the industry or customer base
Providing feedback to other within the business
– Maximising sales, increasing order values, up-selling and cross selling products
– Entering customer orders onto the SAP systemin a timely manner
Interested? To be considered, you will need:
– At least three years’ customer service experience
– Experience in a sales support team
– A confident and professional telephone manner
– Have excellent attention to detail
– Time Management skills & ability to multi task
– The ability to use your own initiative and work effectively as part of a team
Commercially astute and decisive, as a Customer Service / Sales Support Executive, you will be an excellent communicator who can effectively prioritise tasks. You will also have great persuasion, negotiation and relationship-building abilities.
To apply for the role of Customer Service / Sales Support Executive, please apply via the button shown.
This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency.
Additional Keywords: Customer Service Executive, Sales Support Executive, Customer Service Representative, Customer Support Rep, Customer Care Rep, Sales Co-ordinator, Sales Administrator, Appointment Setter, Order Processor.